*{margin:0;padding:0;box-sizing:border-box}
body{font-family:system-ui,-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;line-height:1.6;color:#333;background:#000000}
.top-bar{background:#fac420;padding:0 10px;position:sticky;top:0;z-index:1000;box-shadow:0 2px 8px rgba(0,0,0,0.1)}
.top-bar-inner{max-width:1400px;margin:0 auto;display:flex;align-items:center;justify-content:space-between;min-height:70px}
.brand-mark{display:inline-block}
.brand-mark img{display:block;width:166px;height:55px}
.main-nav{display:flex;align-items:center}
.nav-list{display:flex;list-style:none;margin-right:30px}
.nav-item{margin:0 15px;color:#000;font-weight:500}
.nav-item a{text-decoration:none;color:#000;font-weight:500;transition:color 0.3s}
.nav-item a:hover{color:#13660e}
.auth-group{display:flex}
.auth-link{text-decoration:none;padding:10px 24px;border-radius:6px;font-weight:600;transition:all 0.3s}
.signin-link{color:#000;border:2px solid #000;margin-right:12px}
.signin-link:hover{background:#000;color:#fac420}
.signup-link{background:#13660e;color:#fff;border:2px solid #13660e}
.signup-link:hover{background:#0f4f0a;border-color:#0f4f0a}
.mobile-toggle{display:none;background:none;border:none;flex-direction:column;cursor:pointer;padding:8px}
.hamburger-line{width:28px;height:3px;background:#000;margin:3px 0;transition:all 0.3s}
.mobile-nav{position:fixed;top:0;right:-100%;width:100%;max-width:400px;height:100vh;background:#fac420;padding:20px;transition:right 0.3s ease;z-index:1001;overflow-y:auto}
.mobile-nav.show{right:0}
.mobile-close{position:absolute;top:20px;right:20px;font-size:40px;background:none;border:none;cursor:pointer;color:#000;line-height:1;width:40px;height:40px}
.mobile-brand{text-align:center;margin:60px 0 30px}
.mobile-brand a{display:inline-block}
.mobile-brand img{width:166px;height:55px}
.mobile-list{list-style:none;text-align:center;margin-bottom:30px}
.mobile-item{padding:15px 0;border-bottom:1px solid rgba(0,0,0,0.1);color:#000;font-weight:500;font-size:18px}
.mobile-item a{text-decoration:none;color:#000;font-size:18px;font-weight:500;display:block}
.mobile-auth{display:flex;flex-direction:column;padding:0 20px}
.mobile-signin-btn{display:block;text-decoration:none;padding:12px 24px;border-radius:6px;font-weight:600;text-align:center;background:#fff;color:#000;border:2px solid #000;margin-bottom:12px;transition:all 0.3s}
.mobile-signin-btn:hover{background:#000;color:#fff}
.mobile-signup-btn{display:block;text-decoration:none;padding:12px 24px;border-radius:6px;font-weight:600;text-align:center;background:#13660e;color:#fff;border:2px solid #13660e;transition:all 0.3s}
.mobile-signup-btn:hover{background:#0f4f0a;border-color:#0f4f0a}
.page-body{background:#000000;color:#fff}
.intro-block{background:linear-gradient(135deg,#2c3e50 0%,#34495e 100%);padding:80px 10px}
.intro-content{max-width:900px;margin:0 auto;text-align:center}
.intro-content h1{font-size:48px;margin-bottom:20px;font-weight:800;color:#fac420}
.intro-content p{font-size:18px;line-height:1.8}
.contact-methods{max-width:1200px;margin:0 auto;padding:80px 10px}
.contact-methods h2{font-size:36px;margin-bottom:50px;color:#fac420;text-align:center}
.contact-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:30px}
.contact-card{background:#282828;padding:35px;border-radius:10px;text-align:center;transition:transform 0.3s}
.contact-card:hover{transform:translateY(-5px)}
.contact-icon{font-size:48px;margin-bottom:15px}
.contact-card h3{font-size:22px;margin-bottom:10px;color:#fac420}
.contact-detail{font-size:16px;font-weight:600;color:#13660e;margin-bottom:15px}
.contact-card p{font-size:15px;line-height:1.7;margin-bottom:20px}
.contact-btn{display:inline-block;background:#13660e;color:#fff;padding:12px 28px;text-decoration:none;border-radius:6px;font-weight:600;transition:background 0.3s}
.contact-btn:hover{background:#0f4f0a}
.faq-block{background:#1a1a1a;padding:80px 10px}
.faq-block h2{text-align:center;font-size:36px;margin-bottom:50px;color:#fac420;max-width:1200px;margin-left:auto;margin-right:auto}
.faq-categories{max-width:1200px;margin:0 auto;display:grid;grid-template-columns:repeat(2,1fr);gap:40px}
.faq-category h3{font-size:24px;margin-bottom:25px;color:#fac420;padding-bottom:10px;border-bottom:2px solid #13660e}
.faq-list{display:flex;flex-direction:column;gap:12px}
.faq-item{background:#282828;border-radius:8px;overflow:hidden}
.faq-question{width:100%;text-align:left;background:none;border:none;color:#fff;padding:18px 20px;font-size:16px;font-weight:600;cursor:pointer;display:flex;justify-content:space-between;align-items:center}
.faq-arrow{transition:transform 0.3s;color:#fac420;font-size:14px}
.faq-item.show .faq-arrow{transform:rotate(180deg)}
.faq-answer{max-height:0;overflow:hidden;transition:max-height 0.3s}
.faq-item.show .faq-answer{max-height:300px}
.faq-answer p{padding:0 20px 18px;font-size:15px;line-height:1.7}
.escalation-block{max-width:1200px;margin:0 auto;padding:80px 10px}
.escalation-block h2{font-size:36px;margin-bottom:50px;color:#fac420;text-align:center}
.escalation-steps{display:grid;grid-template-columns:repeat(3,1fr);gap:30px;margin-bottom:30px}
.escalation-card{background:#282828;padding:30px;border-radius:10px;position:relative}
.step-number{position:absolute;top:20px;left:20px;width:50px;height:50px;background:#13660e;color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:24px;font-weight:800}
.escalation-card h3{font-size:20px;margin:0 0 15px 70px;color:#fac420}
.escalation-card p{font-size:15px;line-height:1.7;margin-left:70px}
.escalation-note{background:#282828;padding:25px;border-radius:10px;border-left:4px solid #fac420;font-size:15px;line-height:1.7}
.tips-block{background:#1a1a1a;padding:80px 10px}
.tips-block h2{text-align:center;font-size:36px;margin-bottom:50px;color:#fac420;max-width:1200px;margin-left:auto;margin-right:auto}
.tips-grid{max-width:1200px;margin:0 auto;display:grid;grid-template-columns:repeat(2,1fr);gap:30px}
.tip-card{background:#282828;padding:30px;border-radius:10px}
.tip-card h3{font-size:20px;margin-bottom:15px;color:#fac420}
.tip-card p{font-size:16px;line-height:1.7}
.contact-form-block{max-width:800px;margin:0 auto;padding:80px 10px}
.contact-form-block h2{font-size:36px;margin-bottom:40px;color:#fac420;text-align:center}
.support-form{background:#282828;padding:40px;border-radius:10px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px}
.form-group{display:flex;flex-direction:column}
.form-group label{font-size:14px;font-weight:600;color:#fac420;margin-bottom:8px}
.form-group input,.form-group select,.form-group textarea{background:#1a1a1a;border:1px solid #333;color:#fff;padding:12px;border-radius:6px;font-size:15px;font-family:inherit}
.form-group input:focus,.form-group select:focus,.form-group textarea:focus{outline:none;border-color:#13660e}
.submit-btn{background:#13660e;color:#fff;border:none;padding:14px 36px;border-radius:6px;font-size:16px;font-weight:700;cursor:pointer;transition:background 0.3s;width:100%}
.submit-btn:hover{background:#0f4f0a}
.form-note{text-align:center;margin-top:15px;font-size:13px;color:#aaa}
.bottom-bar{background:#282828;color:#fff;padding:60px 10px 20px}
.bottom-bar-inner{max-width:1400px;margin:0 auto}
.footer-brand{margin-bottom:30px}
.footer-brand img{width:166px;height:55px;margin-bottom:15px}
.footer-tagline{font-size:15px;color:#aaa}
.footer-links{display:grid;grid-template-columns:repeat(2,1fr);gap:40px;margin-bottom:40px}
.footer-column h4{font-size:18px;margin-bottom:15px;color:#fac420}
.footer-column ul{list-style:none}
.footer-column li{margin-bottom:8px}
.footer-column a{color:#aaa;text-decoration:none;font-size:15px;transition:color 0.3s}
.footer-column a:hover{color:#fac420}
.footer-carousel{margin-bottom:30px}
.footer-carousel h4{font-size:18px;margin-bottom:15px;color:#fac420}
.carousel-track{display:flex;align-items:center;flex-wrap:wrap}
.carousel-track img{margin:10px 20px 10px 0;opacity:0.8;transition:opacity 0.3s}
.carousel-track img:hover{opacity:1}
.footer-compliance{margin:40px 0 30px;text-align:right;display:flex;justify-content:flex-end;align-items:center}
.footer-compliance img{margin-left:15px}
.footer-legal{font-size:13px;line-height:1.8;color:#999;margin-bottom:20px;padding:20px 0;border-top:1px solid #333}
.footer-copyright{text-align:center;font-size:14px;color:#666;padding-top:20px;border-top:1px solid #333}
@media(max-width:1200px){
.intro-content h1{font-size:42px}
}
@media(max-width:1080px){
.main-nav{display:none}
.mobile-toggle{display:flex}
}
@media(max-width:1024px){
.contact-grid{grid-template-columns:1fr}
.faq-categories{grid-template-columns:1fr}
.escalation-steps{grid-template-columns:1fr}
.tips-grid{grid-template-columns:1fr}
}
@media(max-width:968px){
.footer-links{grid-template-columns:1fr}
}
@media(max-width:768px){
.intro-content h1{font-size:36px}
.intro-content p{font-size:16px}
.footer-compliance{justify-content:center}
.form-row{grid-template-columns:1fr}
}
@media(max-width:480px){
.intro-content h1{font-size:28px}
.intro-content p{font-size:15px}
.support-form{padding:25px}
}
@media(max-width:320px){
.intro-content h1{font-size:24px}
.brand-mark img{width:140px;height:46px}
.mobile-brand img{width:140px;height:46px}
.mobile-nav{width:100%;max-width:100%}
}